Terms of use

Import

The website www.dogytech.com is an e-commerce store for the sale of products and services via the Internet (hereinafter referred to as an online store or website) created and operated by the company called DOGYTECH (for the sake of brevity COMPANY), based in Nicosia, Alexandra Ragangi 8, e-mail address admin@dogytech.com and e-shop contact line: 70001049.

The following terms and conditions will apply to the use of the e-shop under the trademark dogytech, which is located at www.dogytech.com. Any user who enters and trades or makes use of e-shop services (hereinafter referred to as "visitor" and / or "user" or "customer" depending on whether it is limited to visiting only the store or commissioning and selling products and services) is deemed to consent and accepts unconditionally the following terms herewith without exception. If a user does not agree with these terms, he / she must undertake to refrain from the visit, use of the site as well as any transaction or use of the e-shop services.

General terms

THE COMPANY reserves the right to modify or revise freely the terms and conditions of use and transactions from the e-shop whenever it deems necessary, and undertakes to inform consumers of any change through the pages of this e-shop. E-shop contracts are drawn up in Greek.

Information & Products Provided

COMPANY is committed to the accuracy, completeness and completeness of the information provided in the online store in terms of the identity of the COMPANY as well as the transactions provided through the e-shop. The company, under good faith, is not responsible for and is not bound by electronic data entries made by error / omission in common experience and is entitled to correct them whenever they perceive their existence.

Limitation of Liability

THE COMPANY in the context of its transactions from the online store is not liable and shall not be liable for damages for any damage or damage resulting from the cancellation of orders, from non execution or from delay in their execution, for any reason. It does not guarantee the availability of the products displayed in the online store, but it updates on the basis of the available information about the availability or not of the customer concerned and undertakes, in the event of a change in the data, to inform the customers in good time about the unavailability, has no further responsibility. The online store provides content (ie information, names, pictures, illustrations), products and services available through the site "as they are". Under no circumstances shall the Company be liable for any damage (whether positive, special or repossessive, which may include, but is not limited to, alternatively and / or cumulatively, loss of profits, data, lost profits, pecuniary interest, etc.) a visitor to the e-shop or a third party for a reason connected with the operation or not and / or the use of the website and / or inability to provide services and / or products and / or information made available by him and / or any non- allow third party interventions in products and / or services and / or information made available through it.

Intellectual property rights

All content of the online store, including badges, signs, images, graphics, photographs, drawings, texts, etc. constitute the intellectual property of the COMPANY and are protected under the relevant provisions of Greek law, European law and international conventions or intellectual property of third parties for which COMPANY has been licensed for its own exclusive needs and for the operation of the e-shop. Any copying, transfer or creation of derivative work based on this content or misleading the public about the real e-shop provider is prohibited. Reproduction, re-issue, upload, announcement, dissemination or transmission or any other use of the content in any way or for any commercial or other purposes is permitted only with the prior written consent of the COMPANY or any other copyright holder. The names, images, logos and distinctive features listed and described by the online store under the trademark www.dogytech.com or the products or services of the COMPANY or third parties are assets of the COMPANY or third parties respectively protected by the relevant trademark laws. Their use in the online store does not in any way give them permission or right to use them by third parties.

User Liability

The user / customer agrees and undertakes to use the services, information and data of the online store as provided by law and based on the rules of good faith and business ethics. It is not obliged to use the online store under the trademark www.dogytech.com for: 1. sending, publishing, sending by e-mail or otherwise transmitting any content that is illegal for any reason, causes unlawful insult and damage to COMPANY or to any third party, either violates the confidentiality or confidentiality of any person's information; 2. Sends, publishes, sends by e-mail or otherwise submits any content that infringes user's morals, social values, etc. 3. sending, publishing, sending by e-mail or otherwise transmitting any content for which users have no right of transmission under the law or current contracts (such as inside information, proprietary and confidential information acquired or disclosed as 4. sending, publishing, sending by e-mail or otherwise transmitting any content that violates any patent, trademark, trade mark or any other intellectual property right; copyright or other proprietary rights of third parties of any kind; 5. sending, posting, sending by e-mail or otherwise transmitting any material containing software viruses or any other code, files or programs designed to interrupt , damaging, destroying or operating any software or computer hardware; 6. deliberate or unintentional violation of applicable laws or regulations; 7. harassment of third parties in any way; 8. collecting or storage of personal data about other users.

Limited license

Www.dogytech.com, under the terms and conditions set forth herein and all applicable laws and regulations, grants you a non-exclusive, non-transferable, limited personal right to access, use and present this website and its contents . This license is not a transfer of a title to the site and its elements and is subject to the following restrictions: (1) You must keep on all copies of the website and its data all copyright and other proprietary notices and ) you may not modify the Website and its data in any way or reproduce or publicly display or distribute or otherwise use the Website and its data for any public or You purpose, unless otherwise permitted herein.

Links to www.dogytech.com

The links that are included in the online store lead to store pages or, in some cases, lead the user to move from it (e-shop) to third-party websites, businesses, etc. These associated websites are not under the control of the COMPANY and the COMPANY does not bear any responsibility for the contents of any such site or any link included in an associated website, or any changes or updates to such websites. ETHIA is not responsible for Internet broadcasts or for any form of transmission received from any linked site. COMPANY provides these links to its online store only to facilitate the use of the e-shop, their use is not mandatory for the visitor / customer and the fact that they are taken at the online store does not imply that the company approves or accepts the content their.

 

Privacy

Www.dogytech.comprus Ltd and www.dogytech.com, created this website for the sole purpose of serving their customers. The website www.dogytech.com is simple and user-friendly while being designed to meet the specific needs of each user. In order to achieve your best service, it is important for you, our customer, to understand that you must provide us with specific information regarding the handling of your order and which are preserved by us.
This Privacy Statement and the attached Terms and Conditions of this Privacy Policy Describe the method of collecting data from www.dogytech.com, the use of these data by us and the terms and conditions of use of this website. This Privacy Statement refers only to your personal data that you provide to us during your orders on this website.

Generally

The information voluntarily provided by the users of the mentioned website is used by www.dogytech.com in order for its users to have direct and effective contact with the store, to provide them with answers to specific questions that pose and finally to be served and to execute their orders. The information that www.dogytech.com collects through the website is designed to measure its number of traffic, to define customer requirements for more products and to facilitate engagement with the company. Www.dogytech.com does not distribute to any other organization or affiliate that is not linked to www.dogytech.com the e-mail addresses, or any other information related to its users and customers.

Collection of information

Www.dogytech.com designed its website so that its users can visit it without having to reveal their identity unless they wish. Visitors to our site are asked to provide us with their personal data only if they want to order a product (s), subscribe to our website and / or send email to www.dogytech.com.

Use of Information. Www.dogytech.com collects four types of information about users: (1) items the user gives us when registering as a customer, (2) information that the user gives us in order to execute his order from www. dogytech.com, (3) data that the user gives us in competitions that take place from time to time, (4) data that the user gives us for telephone and internet service activations. When completing any order form on our website, you will be asked for the name, address, postal code of your area, your e-mail address, your phone number, credit card details, and the payment method of the order. In addition, you may be asked for more specific information, such as an order-to-ship delivery, pricing information, or details of a bid you have requested. Www.dogytech.com makes use of the information you provide to us during the electronic submission of the form so we can contact you about (i) delivering the order to your site, (ii) confirming and identifying the customer at (iii) for new or alternative products offered by www.dogytech.com, (iv) special offers from www.dogytech.com, (v) activation of a telephony or internet service, (vi) receipt of gifts after competition draw. You have the option to choose whether or not to receive such communications from www.dogytech.com by sending your request via e-mail to sales@eshopcy.com.cy

Access to Information. Every ordering request requires the collection of personal information, for delivery or booking of an order. Also, the use of a credit card, the debit of which requires identification of legally identifiable data, is guaranteed in the first and only time. Any supporting documentation and document certifying and declaring the identity of the customer remains strictly confidential and is checked only by the responsible responsible department of www.dogytech.com. Your submission of your personal data means that you consent to such data being used by the employees of www.dogytech.com for the reasons outlined above. Www.dogytech.com requires its employees and website maintainers to provide their clients with the security level mentioned in this Privacy Statement. In no other case www.dogytech.com can share your personal information with others without your prior consent, unless this is required by the lawful way. Please be aware that under certain conditions permitted or required by law or judgment, the collection, use and disclosure of your personal data collected online without your prior consent (for example, in case of a court decision).

Cookies

Www.dogytech.com has the ability to use cookies as part of the facility and the operation of its services through its website. Cookies are small files (text files) that are sent and stored in the user's computer, allowing websites such as www.dogytech.com to function seamlessly and without technical anomalies, collect multiple user options, identify frequent users, facilitate their access to them, and collect data to improve the content of the site. Cookies do not harm users' computers but also the files stored on them. We use cookies to provide you with information and to process your orders, and every time you leave the site, they are automatically deleted. Please keep in mind that cookies are absolutely necessary for the www.dogytech.com site to function properly and seamlessly.

Correction, Modification or Deletion of Information

Www.dogytech.com allows its users to correct, change, supplement, or delete data and information submitted to www.dogytech.com. If you choose to delete information, www.dogytech.com will act to delete this information from its files directly. For user protection and security, www.dogytech.com will try to make sure that the person who makes the changes is actually the same person as the user. To access, change or delete your personal information to report problems with the operation of the website or to make any inquiries, please contact www.dogytech.com via www.dogytech.com or via e-mail at sales@eshopcy.com.cy. The change or correction of your personal data can also be done through the registration page of www.dogytech.com. Please note that we will do our utmost to protect your personal data, but protecting your password on our website is also up to you.

Secure Transactions

Www.dogytech.com is committed to ensuring the security and integrity of the data it collects on its website users. Www.dogytech.com has adopted procedures that protect the personal data that users submit to their website or provide them by any other means (eg by telephone). These procedures protect user data from any unauthorized access or disclosure, loss or misuse, and change or destruction. They also help to verify that these items are accurate and are used correctly. Your connection to this is secure because it uses Secure Socket Layer (SSL) technology. SSL technology is based on a key code for encrypting data before sending it over (SSL) connection. The security check between the data and the Server is based on the unique key code ensuring full communication. Netscape Navigator, Internet Explorer, Mozilla Firefox, Opera, and Safari browsers support the SSL protocol and are suggested to use them to link to www.dogytech.com.

Periodic Changes

Continuously, www.dogytech.com expands, updates and improves its website, and related products and services, will update this policy. We encourage you to read this process at regular intervals to be informed of any changes to the content of this privacy policy. This policy will be modified from time to time without prior notice to users.

Accept the Privacy Protection Procedures applied by www.dogytech.com

If you use this website you accept and consent to this Privacy Statement as well as to the terms and conditions of use of the site communicated through it.

If the product is found to have a manufacturing defect if it is certified by an authorized repairer who provides the warranty of good functioning or if the Company itself provides the guarantee of good functioning directly, the following shall apply:

· The warranty is provided for a period of two (2) years as stated in the product's analytical features. At the end of this period or repair, replacement of the products is possible with an extra charge upon agreement with the customer.

· If a defective product is returned within six (6) months from the date of purchase, the defect is constructive. Problems or defects are excluded from misuse of the customer.

· The product to be replaced should be returned with all the documents accompanying the product (eg DAT, Retail and so on) and full packaging. If a defect is found later than delivery and packaging is not present or if the packaging of the product was received by the distributors upon delivery of the article, it is not necessary to package the product.

· The return of the products will take place either through the company's personal and transport means or by courier, or at one of the stores maintained by THE COMPANY under the trade mark eshopcy.com.cy. In the case of courier returns, the customer is charged with shipping costs to the COMPANY and the COMPANY is charged with the cost of dispatching the replaced or repaired product.

· After the products are returned, the defect mentioned by the customer is checked and then communicated with him for information on the results of the inspection.

· If the defect is found, the product is repaired or replaced, otherwise the transaction is canceled if the product can not be repaired within a reasonable time and the COMPANY can not find another product of the same or better characteristics or value for the replacement. If the transaction is canceled, the refund of the original purchase is made in the same way as the initial payment of the customer to the COMPANY.

· In particular, in the case of debit card payment the COMPANY will be obliged to inform the issuing Bank about the cancellation of the transaction and the bank will then proceed to any transaction provided according to the contract it has concluded with the customer without any liability of the COMPANY most. COMPANY following this information is not responsible for the time and manner of execution of the settlement, regulated by the aforementioned contract. In the case of cash payment, if the customer had opted for the "pick-up" option, it would be refunded to him from any branch of the COMPANY's network. In the case of a bank transfer payment, a bank wire transfer will be made from the COMPANY accounts to the customer.

· If the products are returned damaged or incomplete, the online store has the right to claim compensation from the customer, the amount of which will be determined by the condition of the products and unilaterally and unconditionally, wholly or partially offsetting its claim to the customer.

Product returns, which are considered defective on delivery (DOA)

Refunds of products that are considered defective on delivery (DOA) will be accepted within seven (7) calendar days of delivery to the customer. At the same time, the product should not be damaged and have all the original documents accompanying the product (eg DAT, Retail and so on) and full packaging. In these cases, the following apply:

· The product is picked up and checked to determine the defect reported by the CUSTOMER.

· Provided they have been previously omitted and checked by the COMPANY, they will replace the item with a similar new one, or if it is not available with another new product of the same quality and price, otherwise if the customer does not wish to be replaced, it will a refund of the original purchase money to the customer is made. The refund is made in the same way as the initial payment of the customer to the COMPANY.

· In particular, in the case of debit card payment the COMPANY will be obliged to inform the issuing Bank about the cancellation of the transaction and the bank will then proceed to any transaction provided according to the contract it has concluded with the customer without any liability of the COMPANY most. THE COMPANY following this information is not responsible for the time and manner of execution of the settlement, regulated by the notice I am a contract. In the case of cash payment, if the customer had opted for the "pick-up" option, it would be refunded to him from any branch of the COMPANY's network. In the case of a bank transfer payment, a bank wire transfer will be made from the COMPANY accounts to the customer.

· The shipping costs for the return of the products to the COMPANY and for the return to the CUSTOMER of the replaced product shall be borne by the COMPANY.

· If the products are returned damaged or incomplete, the Online Shop has the right to claim compensation from the customer, the amount of which will be determined by the condition of the products and unilaterally and unconditionally in total or partial offsetting of its claim to the customer.

· In the case of air conditioners, it is necessary to have a visit of the service technician of the supplying company beforehand and a written certificate of diagnosis of the device damage so that the product is considered to be defective on delivery (DOA).

Return of non-defective products - Right of unjustified withdrawal from the customer

The CUSTOMER has the right to withdraw from the purchase contract within 14 calendar days of the date of the conclusion of the service contract (in the case of such a contract) or from the delivery (in the case of products), even when there are many products in the same order from delivery and the last one when there is an obligation to deliver products at regular intervals from the delivery of the first. Retirement is subject to the following conditions:

· This withdrawal is unjustified and without any charge and if the item has already been delivered, the customer must return the product exactly to the state that received it, with all its parts, the accompanying forms and its packaging in excellent condition . Return of the item is accepted only if the purchaser has first paid out any amount paid by the company for sending the item to him and the shipping costs for the return of the item.

· The statement of withdrawal is filed in writing or electronically and COMPANY is obliged to send confirmation of receipt of a withdrawal statement as soon as it comes to it.

· Following the revocation statement, COMPANY is obliged to reimburse the price received within 14 days of receipt of the products.

· Return shipping costs are not refunded if the customer had chosen a delivery method other than the cheapest standard delivery method offered by COMPANY.

· The money will be returned to the customer by the same means as the original collection. Specifically in the case of credit card billing as follows: in the event that until the withdrawal and return of the item has been paid to the Company the price of the Bank, the COMPANY will be obliged to inform the Bank about the cancellation of the transaction and the bank will proceed to an act based on the contract it has drawn up with the client. Following this update, the company is not responsible for the time and manner of execution of the settlement regulated by the aforementioned contract. In the case of cash payment, if the customer had chosen the "pick-up" option, he would be refunded to him by the store where he received the receipt. In the case of bank wire transfer, the refund will also be made by bank transfer to the client's own account.

· The customer is liable to compensate the company if he has made use of it other than what is necessary to ascertain the nature, characteristics and operation of the goods in the period up to the date of the declaration of withdrawal. The nature, characteristics and operation of the goods should be ascertained on the basis of the information provided on the outer packaging of each product as well as the supplementary information provided by the company and without opening the packaging of the goods and running the good. The company is willing to inform the customer of any question about the nature and operation of the products by providing additional information material electronically or otherwise. In the case of opening the packaging or putting into service of the products their value automatically decreases as the product is characterized as second-hand and the customer has to compensate the company for the reduction of the value of the product. The reduction in value resulting from the opening of the packaging and, consequently, from the classification of the product as second-hand is considered on a case-by-case basis and is determined by the company usually is in the range of 20% -30%. COMPANY is entitled to agree with the client compensation even by mutual offsetting.

· If the retirement concerns a provision of services, the customer must pay an amount commensurate with the withdrawal provided until the cancellation statement.

· If the products are returned damaged or incomplete, the Online Shop has the right to claim compensation from the customer, the amount of which will be determined by the condition of the products and unilaterally and unconditionally in total or partial offsetting of its claim to the customer.

Exceptions to the withdrawal

Can not retreat to

· Service contracts after full service if the execution started with the prior express consent of the customer and with his acknowledgment that he will lose the right of withdrawal once the contract has been fully executed by the supplier.

· Products which are not suitable for return for reasons of health or hygiene and which have been unsealed after delivery, such as personal care articles (such as, but not limited to, depilation machines, shaving - cutters, hair clippers, brushes, toothbrushes and thermometers, etc.).

· Contracts where the consumer has requested a special visit from the supplier for the purpose of carrying out emergency repairs or performing maintenance work. If, in the event of such a visit, the supplier provides services in addition to those specifically requested by the consumer or goods in excess of spare parts necessarily used in the course of maintenance or repairs, the right of withdrawal applies to such additional services or goods.

; Sale of sealed sound recordings or sealed video recordings or sealed computer software that have been unsealed after delivery.

Safe Products - Warranty Terms

The products offered by the COMPANY are durable products that carry all necessary safety certification. The products are accompanied by written instructions for use (except for simple product use) and a written guarantee of good functioning of reasonable duration, in Greek. The warranty form always includes the name and address of the guarantor, the product to which the warranty relates, its exact content, its duration, its local area of ​​validity, and the rights provided by the applicable law. The warranty of the device is durable according to the manufacturer from the date of purchase and allows for the free repair of the problem if the following conditions are met:

· Guarantee the Delegation and proof of purchase of a device.

· Do not disturb the fixed components of the device (Serial Number -SerialNo.)

· Do not exclude damage based on the manufacturer's warranty form.

For more information, we are always available to you either by phone at 70001049 or via e-mail at admin@dogytech.com