In our company, we are committed to respecting and protecting your privacy and personal data. We understand that you are aware of and concerned about the protection of your personal data, and we take it seriously into consideration.
This statement describes the personal data collected by our company about you, how we use and protect your personal data, as well as the choices you have regarding the way we use this data.
We recognize that the protection of personal data is an ongoing responsibility, and for this reason, we periodically update and modify this statement. Therefore, please check our website periodically to ensure that you are aware of and satisfied with any changes.
[1]What kind of personal data do we collect from our customers?
1.1. Name surname We collect the name (first name, last name) of customers and contacts when they express interest in our services.
1.2. Email adress We collect the email addresses of customers and contacts when they express interest in our services.
1.3. Postal addresses. We collect customers’ mailing addresses for billing purposes, as well as those who order our products or services or wish to receive information about our available products (price lists, product offers).
1.4. Phone numbers We collect customers’ phone numbers for the optimal provision of our services.
1.5. We strive to minimize the risk to your rights and freedoms by not collecting and storing sensitive personal data related to you.
[2] How do we collect your personal data?
We collect your personal data when you use our website, for example when you contact us for our products and services, place an order, or if you subscribe to receive promotional material. We collect your personal data during your visit to our store, at any exhibition spaces where we participate, or when you receive a visit from our representatives We do not collect your personal data from other sources or third parties. We do not sell your personal data to anyone, and we only share it with third parties who facilitate the provision of our services to you.
[3] How do we use (process) your personal data?
We use your personal data for the following purposes:
3.1. Providing services, such as sending purchased products, informational emails, and/or informative phone calls, etc.
3.2. Marketing and/or other promotional activities, such as sending samples, providing access to digital material, sending promotional emails, product information, information about products on sale, sending personalized celebration cards, etc. Email addresses obtained from general inquiries may also be included in this list. Each email provides the recipient with the option to indicate that they do not wish to receive further emails from us.
[4] What is the legal basis for processing your personal data?
4.1. The processing of your data, which is used to provide our services, is based on the execution of a contract.
4.2. The processing of your data, which is used for marketing purposes and/or other promotional activities, is based on your consent.
4.3. In some cases, the processing of your data is necessary for the purposes of our legitimate interests, namely the establishment, exercise, or defense of legal claims.
[5] For how long and where do we store your personal data?
5.1. We retain your personal data for as long as our transactional relationship with you lasts. We store specific customer data for as long as necessary to fulfill our obligations to maintain accurate records for tax or other administrative authorities.
5.2. We store subscriber information until a subscriber indicates that they no longer wish to receive information about promotional activities.
5.3. For more information regarding where and for how long your personal data is stored and for additional details about the right to deletion and portability, please contact us.
[6] We have implemented various safeguards to protect your data, including;
When you provide us with your personal data, we take measures to ensure that this data is treated securely. To help protect your privacy, we naturally take technical and organizational security measures. We update and monitor our security technology on an ongoing basis. We limit access to your data and allow access only to those employees who need to know them to provide you with benefits or our services. In addition, we train our employees on the importance of confidentiality and maintaining the privacy and security of your data. We are committed to taking appropriate disciplinary measures to ensure our employees comply with their obligations regarding personal data.
Among other things, we have implemented the following measures and procedures to protect your data from loss, misuse, or alteration:
– Electronic Access Control
– Physical Access Control
– Data transmission control
• Internal Access Control (permissions for system users to access and modify data)
[7] When and how do we share data with others?
We rely on third-party service providers to perform various business functions on our behalf. In this context, we may need to share your data with them. We provide our service providers with only the data they need to perform the services we have requested, and we require them to protect and not use that data for any other purpose. The data we collect from you is stored in one or more databases hosted by third parties based in country/countries within the European Union. These third parties do not use or have access to your personal data for any purpose other than storing it in the Cloud (software technology for web-based data hosting) and retrieving it. We involve third parties to send information to you via email or to deliver products you may have purchased.
[8] Your Rights
You have the right to request access to your personal data that we process.
You also have the right to:
8.1. Correct your personal data if it is incorrect or incomplete. Delete your personal data from our records, under certain conditions.
8.2. Withdraw your consent if the processing is based on your consent.
8.3. Receive your details to use them elsewhere.
8.4. Where we process data based on your consent, you also have the right to withdraw your consent at any time, but this does not affect the lawfulness of processing based on consent before its withdrawal.
Finally, you have the right to file a complaint with a supervisory authority. If you do not know who your supervisory authority is, please contact us, and we will assist you.
[9] Transfer of personal data outside the EU.
The personal data we collect from you may be transferred or processed outside the EU. This transfer is based on the adequacy decision of the European Commission as defined in Article 45 of the General Data Protection Regulation [GDPR]. Specifically, we collect and transfer personal data only: with your consent, for the performance of a contract with you, or for the legitimate interests of our company in a manner that does not override your rights and freedoms. Our company strives to implement appropriate safeguards for the privacy and security of your personal data and to use it only in accordance with your relationship with us and the practices described in this Statement.
[10] Cookies
Our website uses necessary cookies for its functionality as well as statistical cookies.
Cookies
To ensure the proper functioning of the website, we sometimes place small data files on your computer, known as “cookies.” Most major websites do the same.
What is cookies
Cookies are small text files that a website stores on your computer or mobile device when you visit the site. This way, the website remembers your actions and preferences (such as login credentials, language, font size, and other display preferences) for a period of time, so you don’t have to enter these preferences every time you visit or browse its pages.
How use cookies
On this webpage use this cookies
Necessary cookies:
Session cookies are created by the website’s software to initiate and maintain your session, and they expire when you close your session or log out.
The consent cookie is stored to track whether you have accepted the use of cookies or not.
Performance cookies:
We use Google Analytics to track the behavior of visitors on our site in order to improve our services.
Google Analytics is a statistical service provided by Google that helps us observe how our site is used. It seems like you’re mentioning that information about your usage on the site is sent to Google for analysis of visitor frequency, how visitors find the site, and which pages are more popular. These pieces of information are never identified separately or personally.
Google Privacy Policy
How to control cookies
You can control and/or delete cookies according to your preferences. You can delete all cookies already on your computer and set most browsers to prevent cookies from being installed However, in this case, you may need to adjust certain preferences on your own each time you visit a website, and some services may not function properly.
[11] How to contact us:
You can contact us with any questions you may have regarding the processing of your personal data or the use of cookies by us, or to exercise the above rights by sending an email message
[12] Release Notes – Modifications and Updates
The last update to this policy was made on May 24, 2023
We reserve the right to modify this Statement at any time, for any reason, without prior notice, by posting the modified Privacy Statement on our website. You can periodically receive email reminders for updates and changes to this Statement. However, it is necessary to regularly check our website to view the current Privacy Statement in effect