FAQ

1. My Account
How do I create an account?
Click on the account icon at the top of our website and select "Register". This allows you to track orders, view your history, and save addresses for faster checkout.

What should I do if I forgot my password?
On the login page, click "Forgot my password". Enter your email, and we will send you instructions to safely reset your password.

2. Payments
What payment methods do you accept?
At Dogytech, we provide:

Cash on Delivery (COD): Pay via cash or card upon collection at any ACS point.

PayPal: Secure and fast payment using your balance or credit/debit card.

Are my transactions secure?
Yes. All online payments are processed through PayPal’s secure environment with full encryption.

3. Shipping & Delivery
How can I receive my order in Cyprus?
We offer Free Pickup from the network of 40 ACS Courier points across Cyprus, covering all major cities and rural areas.

How long will delivery take?
Standard shipping takes 2 business days. You will receive an SMS notification and/or an email once your order is ready.

4. Returns & GDPR Policy
What is your return policy?
You have the right to return a product within the designated timeframe. For full details, please visit our [Returns Policy] page.

How is my personal data protected (GDPR)?
We fully respect your privacy and comply with GDPR regulations. For more information, please refer to our [Privacy Policy] page.

5. Contact Us
How can I contact you?
For any assistance, contact us via our contact form, Live Chat, email at admin@dogytech.com, or call us at 70001049.